Sunday, September 9, 2018

Leaders: How to Bounce Back from Adverse Event


"Resilient managers move quickly from analysis to a plan of action (and reaction). After the onset of adversity, they shift from cause-oriented thinking to response-oriented thinking, and their focus is strictly forward."

This quote comes from the article "How to Bounce Back from Adversity", written by Joshua D. Margolis and Paul G. Stoltz for Harvard Business Review. In this article from 2010, authors dissect the way of how great business leaders think and act in view of turning a negative experience into a productive one.

Even more interestingly, I think, is that authors provide a method that each of us can use when facing an adverse event, in order to avoid victimizing about it and to bounce back from it. This method in two steps consists firstly of asking oneself 12 questions aiming to shift from reflexive, cause-oriented thinking to active, response-oriented thinking. Those 12 questions are categorized in four segments through which any manager can view adverse event to make the shift effectively: Control, Impact, Breadth, and Duration.
The next step will then be to take 15 minutes to write down responses to these questions, and to internalize them every day in order that they become second nature.

Here are the 12 questions that a leader may ask when facing an adverse event: